HODLPlatform and release
Check the desktop release and compatibility pages for available packages and the scope of application support.
Assets and networks
Use the ecosystem directory to distinguish networks, and the asset guides to understand category and token context.
Transaction questions
Collect the network name, public transaction identifier, application version and observed status. Keep wallet secrets out of any diagnostic notes.
Prepare useful context
The local diagnostic tool organizes your platform, version and issue into a downloadable text summary. It does not submit a support ticket.