A few details, clearly explained.

Start with Overview, then use the sidebar to open Assets, Account, Collections or Activity. Overview contains the portfolio chart and allocation; Account contains balances, transfer drafts and session settings.

Explore opens a short loading popup. Select Please try again on the next screen to continue to Downloads and choose your installer. This is a website navigation flow; it does not connect to a wallet or check your account.

The website displays a fixed portfolio to explain its navigation and organization. It does not connect to your accounts, retrieve your balances or move funds. Your actual balances belong to the installed wallet and the networks it supports.

Use 1W, 1M and 1Y above the portfolio chart to change the displayed period. Pause animation below the wallet stops its animation. The workflow illustration has its own pause control, and supported animations respect the reduced-motion setting on your device.

The website adapts to smaller screens with a mobile menu and responsive forms and cards. The downloadable packages listed here are desktop installers for Windows, macOS and Linux; they are not Android or iOS apps.

Use the search icon in the header, or Command+K on Mac and Control+K on other systems, to search the guides. On this FAQ page you can search questions and answers or select a category. The support button also opens the guide search.

HODL CRYPTO WALLET 3.4.1.1 is available as a Windows x64 .exe installer (40.6 MiB), a macOS ARM64 .dmg (30.9 MiB) and a Linux AMD64 executable (68.5 MiB). Choose the architecture that matches your computer.

Choose Windows on Downloads and save the .exe file. Open the downloaded installer and follow its instructions. This package is for x64 Intel or AMD computers. Keep the filename and application version available if you need installation help.

The macOS package is an ARM64 build for Apple Silicon. Open the downloaded .dmg disk image and follow the installer instructions. An Intel Mac package is not included in this release.

The Linux file is an AMD64 / x86-64 executable without a filename extension. Allow it to run as a program in your file manager, then open it. It is not a .deb or .rpm package, and this release does not include a Linux ARM build.

Open Installation & file details for your platform on Downloads. Compare the exact filename, file size and SHA-256 value with the downloaded file using a checksum tool. A matching hash confirms it matches the published file; it is separate from publisher signing or notarization.

Retry from Downloads and check that you selected the correct architecture. The file service supports resumed downloads when your browser or download manager supports them. If installation still fails, prepare a diagnostic summary with your platform, OS version, package version and the visible error.

The directory describes nine ecosystems: Bitcoin, Ethereum, Solana, BNB Smart Chain, Polygon PoS, Arbitrum One, Base, Avalanche C-Chain and Tron. A directory entry does not confirm signing or transfer support in an installer. Check application compatibility for the specific network and operation.

Assets separates Coins from Stablecoins, while Collections presents digital collectibles. The guides cover tokens, swaps and Web3 connections. These categories help organize information; they do not make different assets or issuers interchangeable.

Open Assets in the wallet sidebar, choose a category and select a network. Both filters apply together. If there are no matching holdings, an empty-state message appears. Select All assets and All networks to restore the whole portfolio.

A token symbol can appear on several networks or be used by unrelated tokens. Identify the blockchain and, where relevant, the token contract and standard. The sender and recipient must agree on the network before a transfer.

Account → Transfer checks the entered address format and amount against the selected example balance. Review the details and choose Save transfer draft to add a record to History for this page session. This does not sign or broadcast a transaction, and reloading clears the drafts.

Swap opens an explanatory guide. The fee calculator on Send & Receive calculates an example Bitcoin fee from sat/vB and virtual size; it is not a live quote or a calculator for all chains. Executable swaps and network fee estimates require the corresponding application integration.

No. The website and contact forms do not need your recovery phrase, private key, wallet password or PIN. Keep recovery material private and follow the documentation for the wallet software you use.

Use the recovery instructions for the wallet that created your accounts, and check the supported recovery format and networks. This website cannot restore accounts. Do not put recovery material into a support message or diagnostic summary.

Support cannot recreate lost self-custody keys or reverse a confirmed blockchain transfer. Available recovery options depend on your wallet and existing backups. Keep a public transaction identifier and network name for a transaction question.

Check the network, complete recipient address, asset, amount, fees and requested permissions in the wallet application. Connecting an application and granting a token spending permission are different actions.

No. Settings changes the display name used in the website account workspace for the current session. It does not modify the example address, blockchain account, access permissions or private keys. Reloading restores the original name.

Include the operating system, application version, network, public transaction identifier if relevant, and the exact error or steps you followed. Share only what is necessary to describe the issue and leave wallet secrets out of the message.

The email field is optional. If supplied, it is included in the summary you can copy or download. The diagnostic form prepares text on your device; it does not automatically email the summary or open a support ticket.

Complete the required fields and select Prepare summary. Review the result, then choose Download .txt or Copy summary. Editing the form clears the previous result so the next summary uses the updated details. You decide where to share the file or text.

The site stores your privacy choice locally. Portfolio filters, account names, transfer drafts and prepared form messages are held in the current page session rather than saved as an account. The website has no analytics or advertising integration in its current implementation.

Select Cookie settings in the footer. Choose Only necessary or adjust Functional preferences and select Save my preferences. Optional preferences remember your selected download platform and communication language for up to 180 days. The choice applies to this browser on this device; it is not a wallet security or backup setting.

For development, integration or partnership inquiries, use the form on For developers. It prepares a message for info@hodlwallet.org in your email app. For installation or account-context questions, first prepare the diagnostic summary so you have the details ready.

Privacy and Terms are linked in the footer. The documents currently identify themselves as drafts for operator review. Refer to their displayed status and details rather than assuming an operator identity, jurisdiction or finalized terms.

Use the contact form for an integration, a technical question, a partnership or another project inquiry. Describe the platform, network and intended workflow, and add your project or company name if useful.

No. It opens your email application with info@hodlwallet.org as the recipient and your completed details in the message. Review it and use your email app’s Send action. The website does not report that a message has been delivered.

Your prepared message remains visible below the form. Choose Copy message, open your preferred mail service and paste it into a message addressed to info@hodlwallet.org. If clipboard access is unavailable, select the prepared text and copy it manually.

Name, a valid email address, a topic and a message of at least 10 characters are required. Project / company is optional. The form accepts up to 4,000 message characters and clears the previous prepared message when you edit a field.

This website does not issue API keys or publish an SDK integration endpoint. Use the developer form to describe your intended integration. Do not treat the portfolio interface or network directory as an API compatibility guarantee.

Release information lists the 3.4.1.1 installer packages. The compatibility guide distinguishes operating-system builds, the ecosystem directory and application integrations. Network-specific sending, signing and recovery capabilities require their own application release evidence.